Get your processes out of people's heads and onto paper.

What gets documented

• Workflows for the work that repeats

• SOPs for the tasks that matter

• The know-how that only you or one teammate holds

• A simple system anyone can follow, not a 40-page binder no one reads

Why it matters

• Train new hires faster and with less hand-holding

• Stop reinventing the same wheel every week

• Cut key-person risk — the business keeps running if someone leaves

• Make the business sellable when you're ready to walk away

How it works

Short, fixed-scope engagement. We map the work that matters, write the SOPs your business actually needs, and hand you a system your team will use — not a document that gathers dust.

Who this is for

Owners whose best processes live only in their heads — or in one key employee's head. If training a new hire means "just shadow me for two weeks," this is for you.

What you walk away with

• Documented SOPs for your core processes, written in plain language

• Stored where your team can actually find them

• A simple format your team can keep updated after I'm gone

How the work runs

1. 1

   We pick the processes that matter most (usually the ones that break when you're out).

2. 2

   I interview you and your team and watch how the work actually gets done.

3. 3

   I write the SOPs, test them with the people who do the work, and hand you the finished set.