Fractional Operations & Business Optimization
Executive operations support — without the full-time executive.
HumologyPoint helps growing organizations strengthen operations, improve systems, navigate change, and create clarity — without hiring a full-time COO or committing to a large consulting engagement.
You may not need more people. You may need better systems, clearer processes, stronger alignment, and the right operational strategy.
Grand Junction, Colorado · Prosci-certified in change management · Nearly two decades leading operations and organizational change
What you can count on
Fixed scope, fixed price
Quoted in writing before anything begins. No hourly billing, no open-ended engagements.
You keep the work
Every engagement ends with something written that is yours, whether or not you continue.
Prosci-certified in change management
The discipline that decides whether an improvement survives past the kickoff meeting.
We will tell you if you don't need us
Including when the honest answer is that you should hire internally instead.
Sound familiar?
“Everything runs through me.”
“We keep redoing work we already did.”
“We grew fast and the systems didn’t grow with us.”
“Nobody’s completely sure who owns what.”
“We bought the software. People still use the spreadsheet.”
“I’m managing the business instead of leading it.”
“I can’t tell how we’re really doing until the month closes.”
None of those are technology problems. They are operating problems — how work flows, who owns what, and what happens at the handoffs.
Fix the work first. Then decide where technology and AI actually help.
Most operational problems get solved by buying something. New software. New tool. Another hire. Sometimes that is right. Often it adds a layer on top of a process that was already unclear, and the underlying friction survives the purchase.
We start with the work itself — how it moves, where it stalls, who decides, what gets redone. When the work is clear, the technology question answers itself: you know exactly what you need, why, and what it has to do. Sometimes that answer is AI. Sometimes it is a checklist and a named owner.
We will tell you which one it is.
How we work
01
See it clearly
We map how work actually happens, not how the org chart says it happens. Interviews, workflow review, and a direct look at where time and rework are going.
02
Design a better way
A future state your team can actually run: clearer workflows, defined ownership, the right documentation, and a realistic sequence for getting there.
03
Make it stick
Design is the easy half. We plan the communication, the manager readiness, the training, and the reinforcement that turn a new way of working into the normal way of working.
Installing something new is not the same as getting people to use it. That gap is the whole job.
Where we help
Start small or start structural. Every engagement below stands on its own — nothing here requires committing to the next thing.
Fixed scope, fixed price, quoted in writing before anything begins. No hourly billing and no open-ended engagements.
Start here
Business Efficiency Checkup
$295
A focused look at what is slowing your business down.
Learn moreOperational Strategy Session
$795
Ninety minutes of experienced operational thinking, on the problem in front of you.
Learn moreOngoing advisory
Fractional COO Advisory
From $2,500/month
We help build the operating system behind your business.
Learn moreProsci-certified
Change Management Consulting
From $3,000
Installing something new is not the same as getting people to use it.
Learn moreStrategic Offsites & Facilitation
Half-day from $2,000 · Full-day $4,000–$6,000
Working sessions that end in decisions, not enthusiasm.
Learn moreExecutive Presentations & Sales Enablement
From $750
We do not just make slides look better. We make the thinking clearer.
Learn moreOperational Strategy Session — $795
Access to experienced operational thinking, without committing to a consulting engagement.
A 90-minute working session on one operational challenge. Not a presentation, not a discovery call. We diagnose the problem, pressure-test the options you are already considering, and land on a decision or a sequence.
Bring us problems like
- Growth is creating operational chaos and you are not sure what to fix first
- A process is not working and the obvious fixes have not held
- Responsibilities are unclear and it is causing friction between people
- You are weighing a technology or AI purchase and want a clear-eyed read
- A workflow needs to be redesigned and you want to think it through with someone
- You need an outside operational perspective before making a decision
What you get
- 90-minute executive strategy session
- Problem diagnosis — often the problem you brought is not the one underneath
- Recommended actions with reasoning
- Prioritized next steps
- A written action summary within 3 business days
Timing: Scheduled within 5 business days.
Next step: If the session surfaces something structural rather than local, the Business Systems Assessment is the natural follow-on. If it surfaces a single broken process, Systems & Process Optimization is.
Book a Strategy Session — $795Business Systems Assessment — $1,500 to $3,000
A structured look at how work actually gets done — not how it is supposed to.
For businesses that have outgrown their original way of working and need a real picture of the whole operation before deciding what to change. Typically 10 to 200 people.
What we examine
- Core workflows — how work moves from start to finish
- Roles and responsibilities, and where they overlap or fall through
- Process documentation, and what exists only in someone's head
- Communication — how information moves and where it stops
- Technology usage, including what you pay for and do not use
- Repetitive and manual work
- Decision-making and approvals
- Reporting and visibility
- Operational bottlenecks
- Knowledge management and key-person risk
- Opportunities for automation or AI, where they are real
What you get
- Current-state findings — how the operation actually runs today
- Operational friction points, ranked by cost and effort to fix
- Priority improvement opportunities
- A recommended future state
- A 30/60/90-day improvement roadmap with owners and sequence
Timing: Two to three weeks, depending on size and how many people we interview.
Pricing: Scope drives price. A 15-person business with three core workflows sits near $1,500. A 150-person business with multiple departments and handoffs sits near $3,000. We quote after a short scoping conversation, and the quote is fixed.
Next step: The roadmap is yours to run. Most clients execute the 30-day items themselves and bring us back for one or two of the structural pieces.
Discuss an assessmentSystems & Process Optimization — $2,000 to $7,500 per engagement
Make the work simpler, clearer, and able to scale.
For businesses with a specific process that is visibly costing them — time, money, quality, or people's patience.
The processes we usually get called about
- Broken handoffs between people, teams, or systems
- Excessive manual work that should not still be manual
- Workflows nobody can describe the same way twice
- Duplicate work across roles or systems
- Documentation that does not exist, or exists and is wrong
- Bottlenecks where everything waits on one person or one step
- Approval chains that add delay without adding judgment
- Knowledge trapped with individual employees
- Technology being used three different ways by three different people
- Processes that worked at your old size and do not work at this one
What you get
- Current-state workflow, documented as it actually runs
- Friction analysis — where time, cost, and quality are lost, and why
- Future-state workflow designed around how your business actually operates
- SOP recommendations your team can write and maintain
- Roles and responsibilities, clearly assigned
- Automation opportunities, with an honest read on effort versus return
- AI opportunities where they genuinely apply
- An implementation roadmap with sequence and owners
Pricing: One contained process with a small team sits near $2,000. A multi-department process with several handoffs and systems sits near $7,500. Quoted fixed after scoping.
Next step: Redesigning the process is one half. Getting people to work the new way is the other — that is Change Management Consulting, and for anything touching more than one team, plan for both.
Discuss a process engagementKPI Dashboard & Performance Systems — $1,500 to $4,000
What should leadership measure, why does it matter, and what do you do with the answer?
For owners and leadership teams managing largely on instinct and experience — which usually works until it suddenly does not — who want real visibility without building a data department.
What we do
- Identify the small number of metrics that actually reflect how your business is performing
- Define each metric precisely, so it means the same thing to everyone
- Assign an owner to every number
- Determine the right reporting cadence — weekly, monthly, quarterly
- Design a leadership dashboard that fits on one page
- Establish the review rhythm that turns numbers into decisions
- Build the accountability structure around it
Straight answer on scope
We are not building you business intelligence infrastructure or custom software. Most businesses under 250 people do not need it — they need to know which eight numbers matter and to look at them on a set schedule with someone accountable for each. The dashboard usually lives in a tool you already own. The value is not the dashboard. It is deciding what belongs on it and what leadership does when a number moves the wrong way.
Pricing: A single-team KPI set sits near $1,500. A full leadership dashboard with departmental rollups and a review structure sits near $4,000.
Next step: KPI systems work best alongside an operating rhythm. Most clients who build one end up in Fractional COO Advisory, because a metric without a standing review is just a number on a screen.
Discuss a KPI engagementChange Management Consulting — $3,000 to $10,000+
Installing something new is not the same as getting people to use it.
For any organization introducing something that requires people to work differently: new software, AI tools, a new process, a reorganization, a new operating model, a new policy.
The pattern is consistent. The technical side of the change goes roughly to plan. The human side is treated as a training session and an announcement email. Six months later, half the organization has quietly reverted, and the investment is written off as a tool that did not work.
What we do
- Change impact assessment — who is affected, how much, and in what way
- Stakeholder analysis — who matters to this change succeeding, and what each of them needs
- Change readiness assessment — an honest read on whether the organization can absorb this now
- Communication planning — what gets said, by whom, when, and why it will be believed
- Leadership alignment — inconsistent leadership messages are the single most common cause of failed change
- Resistance planning — anticipated and named rather than discovered late
- Training strategy — what people need to learn, in what sequence, in what format
- Adoption planning — what "adopted" specifically means and how you will know
- Reinforcement strategy — what keeps the change in place after attention moves on
- Post-launch adoption assessment — what actually took, what did not, and what to do about it
Janie Lee is Prosci-certified in change management, the most widely recognized methodology in the field, with nearly two decades of experience leading organizational change inside high-growth environments. This is not adjacent expertise. It is the discipline.
Pricing: A single-system rollout for one department sits near $3,000. An organization-wide change with multiple stakeholder groups, a communication program, and post-launch measurement runs $10,000 and up.
Next step: If the change you are planning is specifically about AI, look at the AI Readiness Diagnostic — it assesses organizational readiness before you commit to a direction.
Discuss a change engagementStrategic Offsites & Workshop Facilitation
Working sessions, not motivational workshops. Participants leave with decisions, priorities, and a plan.
Travel beyond Mesa County is quoted separately.
For leadership teams and intact working teams who need protected time, an outside facilitator, and a structure that produces an outcome. The common failure is a day that felt valuable and changed nothing. We design against that specifically.
Topics we design and facilitate
- Strategic planning
- Operational alignment
- Leadership alignment
- Process improvement
- AI readiness for the broader team
- Workforce transformation and future-of-work planning
- Team roles and responsibilities
- Organizational change
- Decision-making and decision rights
- Business priorities and sequencing
What we handle
- Session design built around your specific outcome
- Pre-session discovery with participants, so the day starts informed
- A real agenda with time allocations that hold
- Facilitation, including the uncomfortable parts
- Structured exercises rather than open discussion
- Discussion frameworks that keep the strongest voice from deciding everything
- Decision capture — written, specific, with owners
- A recommended follow-up plan
What you get afterward
A written record of what was decided, who owns each item, and what happens in the next 30 days. Not a photo of a whiteboard.
Executive Presentations & Sales Enablement — $750 to $2,500+
We do not just make slides look better. We make the thinking, the story, and the decision behind the presentation clearer.
For leaders who have to walk into a room — a board, an executive team, a client, an investor — and get a decision. And who know the material is not landing the way it should.
Presentation work
- Executive and leadership presentations
- Board and investor materials
- Sales decks
- Strategy presentations
- Internal change and announcement presentations
- Business cases and funding requests
- Storyline development — the argument before the slides
- Restructuring an existing deck that is not working
- Executive communication strategy
Sales enablement advisory
- Sales messaging and positioning
- Sales training strategy
- Enablement frameworks
- Training structure and sequence
- Customer conversation strategy
What makes this different from design
Most presentation help starts with the slides. We start with the decision. Who is in the room, what do they need to believe, what is the single argument, and what is the one thing they must remember. Then the structure. Then the slides. A deck that looks excellent and argues poorly still loses the room. Design is the last step, not the first.
Pricing: A focused restructure of an existing deck sits near $750. A full executive presentation built from scratch, including storyline development and rehearsal, runs $2,500 and up.
Discuss a presentationNot sure where to start?
Still unsure? The Checkup exists for exactly this. It is the lowest-cost way to find out what you are actually dealing with.
What this is
This is
- Executive-level operational advisory
- Operational and workflow design
- Organizational enablement and change management
- Practical, structured, and documented
- Work your team owns when we are done
This is not
- A virtual assistant or admin support
- Day-to-day project management
- Business coaching or motivational work
- IT support or software implementation
- Anything that leaves you dependent on us
We design, advise, structure, diagnose, and enable. Your team runs the business. When implementation support is genuinely needed, we scope it separately and say so plainly.
Who you are actually working with
HumologyPoint was founded by Janie Lee — an operator before a consultant. Nearly two decades leading operations and organizational change inside high-growth environments, an Executive MBA and an MS in Business Analytics, and Prosci certification in change management.
That combination is the point. Operations experience tells you what a better process looks like. Analytics tells you whether it worked. Change management is the part most operations consultants skip — and it is the reason improvements survive past the kickoff meeting.
Read the full storyBased in Grand Junction. Working across the Western Slope.
We work with businesses in Grand Junction, Fruita, Palisade, Clifton, and throughout Mesa County and Western Colorado — and with organizations nationwide, remotely.
Working locally means we can sit in your building, watch the work happen, and talk to the people doing it. For most operational problems, that is worth more than a video call.
Working with Western Colorado businessesQuestions people ask
Let's figure out what is actually getting in the way.
Start with a Business Efficiency Checkup, or book 20 minutes and we will tell you honestly whether we are the right fit.